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Delivery on Time

We will deliver your ordered products to the destination in time and on date. None of our products comes under any refund requests. Please refer to our Terms and Conditions

Terms & Conditions

 

  • We will attempt delivery of the items once. In case the delivery is not executed during this attempt due to wrong address/recipient not available/premises locked, the customer shall still be charged for the order.
  • For all same day orders, orders have to be made before 2 pm IST on the same day. All orders made after this shall be considered for delivery latest by the next day. 
  • Please note that Flowers, Cakes and other perishable products are sourced locally at the delivery location & will be hand delivered.
  • No deliveries would be done on National Holidays. It would be done on the next working Day.
  • The product will be delivered only in the cities mentioned in the List of serviceable cities.
  • The image displayed in indicative in nature. Actual product may slight vary in shape or design as per the availability. But we always try to send exact products.
  • We reserve the right to substitute the flowers (Including specified color) / other products with equal or higher value in case of non availability of the desired product. 
  • Icing or decoration of cake may vary then actual image on website.
  • Upon receiving the cake, immediately refrigerate it. Please allow it to come to room temperature before serving/eating.
  • Upon receiving the sweets, immediately refrigerate them.
  • We do not guarantee any timed delivery, our regular delivery timings are between 9:00 am to 7:00 pm. Clients can request specific timings in the Special Instructions section of payment form, we will try our best to honour the client's request but cannot commit 100% efficiency in timing of delivery. 
  • Delivery timings if promised cannot be guaranteed in case of special circumstances like extreme weather conditions, riots, strikes, elections, bandhs, during rush hour days like Valentine's Day, Mothers Day, Rakhi, New year Eve etc, the order cancelation would not be possible in such circumstances 
  • While placing the order, please mention your suggestions in the "Special Instruction" Box.
  • Correct and elaborate Address (with landmark) and contact number of the recipient is a must while placing the order.
  • In case of floods/ Heavy Rains/ National Bandh we reserve the right to reschedule the delivery for another date and time.
  • Delivery will not be redirected/ redelivered to any other address without extra charges.
  • We reserve the right to disclose Sender Name / Sender Phone or any information related to order, if demanded by Receiver or any authority at receiving ends. 
  • We will not entertain any complaint for perishable products like fresh flowers, cake etc. after 48 hours from the time of delivery 
  • Order will not be considered for refund in below mentioned status. 
  • Wrong phone or Cell or Extension number/not working/no reply or not connecting/reachable and delivery is not done.
  • Recipient refused the products.
  • Delivered the product at the Gate/ Reception/ Neighbour.